EPC Project Hub
👋 Welcome to Your EPC Project Hub
Thank you for choosing Assessment Hive for your Energy Performance Certificate (EPC).
We’ve created this Project Hub to make your EPC assessment as simple and straightforward as possible.
Here you’ll find everything you need to prepare for your assessment, understand what your assessor will look at, find answers to common questions and learn what happens once your EPC has been completed.
Whether you need an EPC for a home, rental property or commercial building, we’re here to help from start to finish.
📊 Your EPC Status
Follow the progress of your assessment:
☐ EPC Booked
☐ Property Information Received
☐ Assessment Scheduled
☐ Property Assessed
☐ EPC Calculation & Review
☐ EPC Lodged
☐ EPC Issued
🟢 Project Complete
We’ll keep you informed as your EPC progresses.
🧭 Quick Navigation
👤 Meet Your Energy Assessor
🗺️ Your EPC Journey
📋 Preparing for Your EPC
📷 Helpful Evidence
🔍 What We Assess
💡 Helpful Tips
❓ Frequently Asked Questions
📈 Improving Your EPC Rating
🏠 EPCs for Landlords
🏢 Commercial EPCs
📚 Helpful Resources
🛡️ Professional Standards & Company Documents
⭐ Our Promise
🌟 What Our Clients Say
📞 Need Help?
👤 Meet Your Energy Assessor
Hi, I’m Andrew Andreou
I’m the Director of Assessment Hive, and our team is here to make your EPC assessment straightforward and hassle-free.
We understand that many clients aren’t sure what an EPC assessment involves or what information they need to provide.
Don’t worry—we’ll guide you through the process.
Our job is to assess the property’s energy performance accurately, explain the result clearly and answer any questions you may have.
What You Can Expect
✔ Friendly, professional service
✔ Clear communication
✔ Experienced energy assessors
✔ Straightforward advice
✔ Fast turnaround
✔ Support after your EPC has been issued
If you have a question at any stage, please ask. We’re always happy to help.
🗺️ Your EPC Journey
Here’s what happens from booking your assessment through to receiving your certificate.
✅ Step 1 – EPC Booked
Once your assessment has been booked, we’ll confirm the appointment and let you know if there’s any information we’d like you to have available.
📋 Step 2 – Property Information
Where available, please provide any useful information about the property.
This could include:
✔ Previous EPCs
✔ Floor plans
✔ Details of extensions
✔ Insulation documentation
✔ Window installation information
✔ Heating system details
✔ Renewable technology information
Don’t worry if you don’t have these documents. We’ll explain what’s relevant.
🏠 Step 3 – Property Assessment
Your energy assessor will visit the property and collect the information required to produce the EPC.
The assessment is non-invasive. We won’t drill holes, remove finishes or damage the property.
We’ll inspect the relevant parts of the building and record the information required for the energy assessment.
💻 Step 4 – EPC Calculation
Following the assessment, we’ll enter the property information into the appropriate approved EPC methodology and software.
This calculates the property’s energy performance and determines its EPC rating.
🔍 Step 5 – Quality Review
We’ll review the assessment before the certificate is lodged.
Where something requires clarification, we may contact you for additional information or evidence.
📄 Step 6 – EPC Lodged & Issued
Once complete, the EPC is lodged on the official register and your certificate is issued.
We’ll send you the EPC and explain anything important you need to know.
🎉 Step 7 – Project Complete
Your EPC assessment is complete.
However, our support doesn’t end there.
If you have questions about the rating, recommendations or potential improvements, simply get in touch.
📋 Preparing for Your EPC Assessment
You don’t need to make major preparations before your appointment, but a few simple steps can help the assessment run smoothly.
🔑 Access
Please make sure the assessor can access all relevant areas of the property where reasonably possible.
This may include:
🏠 Loft spaces
🔥 Boiler or plant areas
💧 Hot water cylinder
⚡ Electricity meter
🪟 Windows
🌡️ Heating controls
☀️ Renewable energy systems
For commercial buildings, access may also be required to plant rooms and other building-service areas.
📄 Have Documentation Available
If available, please have useful documents ready, including:
✔ Building Regulations documentation
✔ Extension or conversion drawings
✔ Insulation certificates
✔ Window installation information
✔ Boiler or heating specifications
✔ Solar PV documentation
✔ Air conditioning information
✔ Previous EPCs
📷 Helpful Evidence
Evidence Can Make a Difference
An EPC assessor must follow strict assessment conventions and can only record certain energy-efficiency features when they can be identified or supported by suitable evidence.
This is particularly important for improvements that may be hidden from view.
Useful evidence may include:
📷 Photographs taken during construction
🧾 Contractor invoices
📄 Building Control documentation
📋 Installation certificates
🧱 Insulation specifications
🪟 Window documentation
☀️ Solar PV certificates
🔥 Heating system specifications
💡 Helpful Tip
If you’ve improved the property since the previous EPC, tell your assessor and provide any evidence you have.
Don’t assume an improvement can automatically be included simply because you know it was carried out.
🔍 What Do We Assess?
The exact assessment depends on whether the property is residential or commercial, but typical areas include:
🧱 Walls, Roofs & Floors
The construction and insulation of the building fabric.
🪟 Windows & Doors
The type and performance of glazing and openings.
🔥 Heating
The property’s heating system and associated controls.
💧 Hot Water
How hot water is produced and stored.
💡 Lighting
Energy-efficient lighting information where relevant to the methodology.
🌬️ Ventilation & Cooling
Relevant ventilation and cooling systems.
☀️ Renewable Energy
Technologies such as solar PV where installed.
📐 Property Dimensions
Measurements and building geometry required for the assessment.
💡 Helpful Tips
💡 Don’t Hide Your Improvements
If you’ve added insulation, replaced windows, upgraded heating or installed renewable technologies, tell us.
💡 Find Your Paperwork
Documentation can be particularly valuable where an improvement isn’t visible during the assessment.
💡 Don’t Carry Out Work Just Before the EPC Without Advice
If you’re considering improvements specifically to increase the EPC rating, speak to us first.
Different improvements can have very different effects on the final rating.
💡 Previous EPCs Are Useful
If you have an existing EPC, send it to us before the assessment where possible.
💡 Ask Questions
If there’s something you don’t understand about the assessment or final EPC, please ask.
No question is too small.
❓ Frequently Asked Questions
What is an EPC?
An Energy Performance Certificate provides information about a property’s energy performance using a standard rating scale.
It also contains recommendations that may help improve the property’s energy efficiency.
Why do I need an EPC?
EPCs are required in various circumstances, including many property sales, lettings and construction projects.
The exact requirement depends on the property and circumstances.
How long does an EPC assessment take?
The time required depends on the property’s size, complexity and type.
We’ll allow sufficient time to gather the information needed to complete an accurate assessment.
Do I need to be at the property?
Not necessarily.
As long as suitable access has been arranged and we can obtain the information we require, the property owner doesn’t normally need to remain with us throughout the assessment.
Will the assessor need access to the loft?
Where relevant and safely accessible, loft access can help the assessor establish information about the roof and insulation.
Please don’t put yourself at risk trying to create access before the appointment.
What happens if you can’t see my insulation?
If an energy-efficiency feature can’t be identified during the assessment, suitable documentary evidence may help.
Send us any photographs, certificates or documentation you have and we’ll advise whether they can be used.
When will I receive my EPC?
Once the assessment, calculations and necessary checks have been completed, we’ll lodge the EPC and send you the certificate.
We’ll keep you informed if anything is required before this can happen.
How long is an EPC valid?
An EPC is generally valid for up to 10 years, although there may be circumstances where obtaining a new assessment earlier is sensible or necessary.
For example, you may choose to obtain a new EPC after significant energy-efficiency improvements.
What happens if my EPC rating is lower than expected?
Please speak to us before carrying out improvement works.
We can help you understand what is affecting the rating and discuss potential improvements.
For rental properties, MEES requirements may also need to be considered.
Can Assessment Hive help me improve my EPC rating?
Yes.
We can help you understand the recommendations and, where appropriate, advise on potential energy-efficiency improvements.
Our aim is to help you make informed decisions before spending money unnecessarily.
📈 Improving Your EPC Rating
If you’d like to improve your property’s EPC rating, potential measures could include:
🧱 Insulation improvements
🪟 Improved glazing
🔥 Heating upgrades
🌡️ Improved heating controls
💡 Energy-efficient lighting
☀️ Solar PV
♻️ Low-carbon technologies
However, don’t assume every property needs every measure.
The best improvement strategy depends on the individual building and what’s currently affecting its rating.
⚠️ Check Before You Spend
If you’re planning improvements specifically to increase your EPC rating, speak to us first.
We may be able to help you understand which measures are worth investigating before you commit to expensive works.
🏠 EPCs for Landlords
If you’re a landlord, the EPC may also have implications for Minimum Energy Efficiency Standards (MEES).
Your responsibilities can depend on:
✔ Property type
✔ Current EPC rating
✔ Tenancy circumstances
✔ Applicable MEES requirements
✔ Whether an exemption applies
If your property has a low EPC rating, Assessment Hive can provide additional MEES compliance support.
Our MEES service can help you understand the property’s current position, investigate potential improvements and consider the appropriate next steps.
🏢 Commercial EPCs
Commercial buildings require a different assessment methodology from domestic properties.
A Commercial EPC may consider elements such as:
🏢 Building geometry and construction
🔥 Heating
❄️ Cooling
🌬️ Ventilation
💡 Lighting
⚙️ Building services
☀️ Renewable technologies
If you manage or own commercial property, Assessment Hive can also assist with Commercial EPCs, SBEM Calculations and MEES compliance.
📚 Helpful Resources
We’ve created further guides to help you understand EPCs and energy efficiency.
📈 How to Improve Your EPC Rating?
🏠 Can You Rent a Property Without an EPC?
Use these resources to learn more about your EPC and the next steps relevant to your property.
🛡️ Professional Standards & Company Documents
At Assessment Hive, we believe trust starts with transparency.
We’ve made our important company policies, professional information and insurance documentation available online.
Our Ethics & Code of Conduct section includes:
✔ Professional Indemnity Insurance
✔ Public Liability Insurance
✔ Ethics & Code of Conduct
✔ Complaints Procedure
✔ Privacy Policy
✔ Terms & Conditions
✔ Other supporting company documents
View Our Ethics & Code of Conduct
⭐ Our Promise
When you choose Assessment Hive, you can expect:
😊 Friendly, Professional Service
We’ll make the process as straightforward as possible.
💬 Clear Communication
We’ll explain what we need and keep you informed.
🎓 Experienced Assessors
Your assessment will be completed professionally and carefully.
⚡ Efficient Service
We’ll aim to complete and issue your EPC promptly.
🎯 Practical Advice
If you have questions about your rating, we’re here to help.
🤝 Support After Your Assessment
Our relationship doesn’t have to end when your EPC is issued.
Our goal is simple:
To make obtaining an EPC straightforward, professional and stress-free.
🌟 What Our Clients Say
“Excellent service from start to finish. Communication was fantastic and everything was explained clearly.”
“Fast turnaround, knowledgeable advice and always available to answer our questions.”
“Assessment Hive made what we thought would be a complicated process incredibly straightforward.”
Trusted by homeowners, landlords and businesses across the UK.
📞 Need Help?
Have a question about your upcoming assessment or an EPC you’ve already received?
We’re always happy to help.
📞 Call us on 020 7183 3240
📧 Email us at [email protected]
📝 Request Instant Quote → Click Here
Thank you for choosing Assessment Hive.
We appreciate your business and look forward to helping with your property.
